Shipping policy

Last Updated: May 07, 2026

Thank you for shopping with CCTVCART. This website is operated by NI INFOTECH. We are committed to providing safe, reliable, and timely delivery services to our customers across India.

Please read our shipping policy carefully before placing an order.

1. Order Processing Time

All orders are processed within 1–2 business days after order confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
During peak seasons, sales periods, or due to unforeseen circumstances, order processing and delivery may take additional time.
In case of any significant delay, customers will be informed through email, phone, or WhatsApp.

2. Shipping Charges & Estimated Delivery Time

Shipping Method	Estimated Delivery Time	Shipping Charges
Standard Shipping	3–10 Business Days	Free Shipping

Delivery timelines are estimates and may vary depending on location, courier service availability, weather conditions, or other external factors.
CCTVCART does not guarantee exact delivery dates.

3. Shipment Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.
Tracking information may take up to 24 hours to become active after dispatch.

4. Delivery Coverage

We currently deliver orders across most locations within India through trusted third-party courier partners.

5. Damaged, Defective, or Incorrect Products

Customers are advised to inspect their order upon delivery.
If a product is received in damaged, defective, or incorrect condition, customers must contact our support team within 7 days of delivery.
To process a replacement request, customers may be required to provide:
- Order number
- Product images/videos
- Packaging images

Replacement requests are subject to verification and approval by our support team.

6. International Shipping

Currently, we do not offer international shipping. Orders are delivered only within India.

7. Returns & Refunds

For information regarding returns, cancellations, replacements, and refunds, please refer to our Return & Refund Policy page available on the website.

8. Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Business Name: CCTVCART
Operated By: NI INFOTECH
Email: support@cctvcart.in
Phone: +91 9767415107
Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST